AT WEST COAST SOLAR WE MAKE SOLAR SIMPLE.
West Coast Solar is a leading provider of solar power solutions for homes and businesses in the Bay Area. Since our founding in 2007, we have been dedicated to helping our clients save money on their utility expenses while also promoting the use of clean, renewable energy. At West Coast Solar, we are committed to making the transition to solar power simple and accessible for all.
Why Go Solar?
There are many reasons why our Bay Area customers choose to tap the sun to power their homes or businesses. Many want to save money for years to come by taking advantage of state and federal incentives and reducing their reliance on traditional energy sources. Others want to lower or even eliminate their dependence on fossil fuels, thereby reducing their carbon footprint and contributing to a more sustainable future. No matter your motivation, switching to solar power is a smart investment that pays off in the long run.
Our Team
At West Coast Solar, we are proud to have a team of highly-trained and certified solar panel and smart home installers who are passionate about the work they do. Our team members are knowledgeable about the latest developments in the solar industry and are dedicated to providing the highest level of customer service. From your initial consultation to the final installation, our team will work with you every step of the way to ensure that your solar power system meets your needs and exceeds your expectations.
Why Choose Us?
At West Coast Solar, we are committed to providing our customers with the best possible experience. We offer a wide range of solar power solutions to fit any budget or lifestyle, and we work with you to find the ideal ownership arrangement and financing options to best reach your financial goals. Our team is dedicated to providing excellent customer service, and we are proud to have a proven track record of satisfied customers.
Service Areas
West Coast Solar is proud to serve the following areas in the Bay Area: Amador County, San Francisco, Alameda County, and the surrounding areas. We are committed to helping our community save money and reduce their carbon footprint through the use of clean, renewable energy.
Our Solar Services
At West Coast Solar, we offer a comprehensive suite of solar power services to meet the needs of our residential and commercial customers. Our services include:
- Solar Power Design and Installation: Our team of experts will work with you to design and install a custom solar power system that meets your unique needs.
- Home Batteries: We offer a range of home battery solutions that allow you to store unused energy for later use, providing you with energy independence and peace of mind.
- Financing Options for Solar Power Systems: We offer a variety of financing options to fit any budget, including leases, loans, and power purchase agreements.
- Warranty: We stand behind our work and offer comprehensive warranties on all of our products and services.
At West Coast Solar, we are committed to making the transition to solar power simple and accessible for all. Contact us today to schedule a consultation and learn more about how we can help you save money and reduce your carbon footprint.
Installation and Sales Experience
The reviews highlight mixed experiences with West Coast Solar's installation and sales process. Some customers, like Breanna Schwedhelm, had a positive experience, praising the team's thorough explanations and ease of process. Sergio Romo, who had warranty parts installed, was also pleased with the work. However, others, like Matthew Rogers, had a great purchasing experience but faced issues with customer service.
Customer Service and Support
The majority of reviewers expressed disappointment and frustration with West Coast Solar's customer service and support. Many reported unreturned calls, emails, and service requests, leaving them feeling neglected and unsupported. Ryan Johnson, who initially had a great experience, was disappointed by the decline in service quality over time. Sonny Ayodele Idowu and Anqing Zhang had issues with their systems not functioning properly, but received little to no response from the company.
Warranty and Monitoring Issues
Several reviewers expressed concerns with West Coast Solar's warranty and monitoring services. Gabriel Diaz had an inverter go offline, and it took four months for the company to acknowledge the issue. Penny Carter's system was affected by a server switch, resulting in high energy bills and eventual true-up charges. Both reviewers felt that the company did not take adequate responsibility for resolving these issues.
Negative Encounters
A few reviewers had negative encounters with West Coast Solar representatives. Matt reported a reckless driver operating a company vehicle, and the owner's lack of concern when alerted to the issue. Gabriel Diaz's customer service representative failed to respond to emails, leading to frustration and distrust.
