Harnessing the Power of the Sun for a Sustainable Future
At Solar Direct, we are a trusted and experienced solar power company based in Sarasota, Florida. Since 1986, we have been dedicated to helping homeowners and businesses in Florida and beyond make the smart choice to switch to solar power. Our team of certified and licensed solar installers has completed thousands of solar panel installations, and we take pride in our expertise in providing top-notch solar solutions to our customers.
Our Mission
Our mission is to empower individuals and businesses to take control of their energy costs and reduce their carbon footprint by providing high-quality solar power systems and exceptional customer service. We are committed to making solar power accessible and affordable for everyone, and we strive to stay ahead of the curve in terms of technology, design, and engineering.
Our Services
We offer a range of solar services to cater to the unique needs of our customers. Our services include:
Residential Solar
We specialize in designing and installing solar electric systems for homes, allowing our customers to reduce their electricity bills and increase their property values. Our team will assess your energy needs, design a customized solar system, and handle all aspects of the installation process, from permits to inspections.
Commercial Solar
For businesses, we provide engineered solutions for commercial solar installations that meet their unique energy needs. Our team of experts will conduct a comprehensive energy review, provide certified energy advice, and recommend the most cost-effective solutions for their commercial solar installation.
Solar Products
We offer a wide range of solar products, including solar pool heaters, solar water heaters, and solar battery storage systems. Our solar pool heaters provide a convenient and energy-efficient way to heat your pool, while our solar water heaters offer a sustainable solution for hot water needs. Our solar battery storage systems give you the power to store excess energy generated by your solar panels and use it when you need it.
Why Choose Solar Direct?
There are many reasons why you should choose Solar Direct as your trusted solar power partner. Here are just a few benefits of working with us:
- 100% Customer Satisfaction Guarantee: We are committed to delivering exceptional customer service and ensuring that our customers are completely satisfied with their solar power systems.
- Expertise: Our team of certified and licensed solar installers has decades of experience in the solar industry, and we stay up-to-date with the latest technologies and innovations.
- Customized Solutions: We take the time to understand your unique energy needs and design customized solar solutions that meet your specific requirements.
- Competitive Pricing: We offer competitive pricing for our solar services and products, and we work with you to find the best financing options to suit your budget.
Testimonials
Don't just take our word for it! Our customers rave about our services and expertise. Here's what a few of them have to say:
"Dwight W Fuller: 5 out of 5 stars. Many months after Hurricane Ian, I required service work to my solar generation & battery back-up systems. Solar Direct, who was the original installer in 2018, coordinated with Eguana Technologies to have the replacement batteries replaced under warranty. Further, they assisted with re-establishing communication with the E-gear and Solar Edge software platforms. Kudos to Sarah, the service manager and to Joel the technician responsible for the work. Without their efforts, my system would still be operating at half capacity and I would have no battery back-up during a power outage."
Staffing Issues and Communication
Some customers have experienced staffing issues and poor communication from the company. There were instances of no callbacks, missed appointments, and unkept promises. This led to frustration and a lack of trust in the company.
Satisfaction with Solar Installation
On the other hand, some customers have been very satisfied with their solar installation experience. They have reported no problems with their systems, and some have even seen better performance than promised. The company's team has been praised for their smooth and well-managed installation process.
Issues with Solar Hot Water Heater and Parts
There were issues with the delivery of parts for solar hot water heaters, with some customers experiencing long delays and empty promises. In one case, the customer found the same parts at a lower price from another supplier.
Punctuality and Reliability
The company has been criticized for its lack of punctuality and reliability. Some customers have reported delays in delivery, missed appointments, and unkept promises. This has led to a loss of trust and satisfaction with the company's services.
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