Empowering homes with sustainable energy solutions
Who We Are
Poulin Solar Pro is a leading solar energy company based in Albuquerque, New Mexico. With over four decades of experience in the home renovation industry, we have established ourselves as the go-to experts for all things solar in New Mexico. Our commitment to excellence, innovation, and customer satisfaction has made us the #1 rated solar installer in the state.
Our Services
At Poulin Solar Pro, we specialize in providing high-quality solar panel installation services for both residential and commercial customers. From initial consultation to final installation, our team of experienced professionals is dedicated to helping you make the transition to clean, renewable energy as seamless and stress-free as possible.
We offer a wide range of solar panel solutions tailored to meet your unique energy needs and budget. Our partnerships with top-tier solar panel manufacturers ensure that we can provide you with the highest-quality, most reliable solar equipment on the market. And with our industry-leading 25/25/25-year warranty, you can rest assured that your investment is protected for years to come.
How Solar Works
Solar panels work by converting sunlight into direct current (DC) electricity, which is then converted into alternating current (AC) electricity by an inverter. This AC electricity is used to power your home or business, with any excess being fed back into the grid. Our advanced metering systems allow you to track your energy production and usage in real-time, ensuring that you get the most out of your solar investment.
Why Choose Poulin Solar Pro
When you choose Poulin Solar Pro, you're not only investing in high-quality solar equipment and installation services, but you're also supporting a local, award-winning business committed to sustainability and community growth. Our team of experts is dedicated to providing you with personalized, end-to-end support throughout the entire solar panel installation process. We're here to help you save money, reduce your carbon footprint, and take advantage of the abundant sunshine that New Mexico has to offer.
Our Commitment to Quality
At Poulin Solar Pro, we're committed to providing only the best solar panel equipment on the market. That's why we've partnered with renowned manufacturers like Q CELLS, Enphase, Solaredge, and Unirac to bring you a diverse selection of high-efficiency solar panels, inverters, and racking systems designed to meet your specific energy needs and budget.
Q CELLS solar panels are known for their superior power output, durability, and innovative Anti PID technology, which minimizes annual performance degradation. Enphase microinverters offer exceptional reliability, efficiency, and module-level monitoring, while Solaredge inverters provide advanced high-definition wave technology and best-in-class energy efficiency. Unirac racking systems are designed for versatility, ease of installation, and robust performance, making them the perfect choice for a wide range of solar panel installation projects.
New Mexico Solar Incentives
New Mexico offers a variety of solar incentives and rebates to help make the transition to clean, renewable energy more affordable. From the federal Investment Tax Credit (ITC) to local utility rebates and net metering programs, there has never been a better time to invest in solar energy. At Poulin Solar Pro, we're here to help you navigate the available incentives and maximize your savings.
In conclusion, Poulin Solar Pro is your trusted partner for high-quality solar panel installation services, innovative solar solutions, and personalized customer support. Our commitment to excellence, sustainability, and community growth sets us apart as the premier solar energy provider in New Mexico. Contact us today to learn more about how we can help you save money, reduce your carbon footprint, and harness the power of the sun.
Communication and Customer Service
Many reviewers had varied experiences with Poulin's communication and customer service. Some, like David B. and Daniel Carroll, reported excellent communication and kept informed throughout the process. However, others had issues with communication, such as Char'Let Garcia, who had trouble getting responses from the company, particularly from the project manager. Keoma experienced long delays in communication and had trouble getting answers to his questions.
Installation and Quality of Work
Some reviewers reported issues with the installation and quality of work. Char'Let Garcia listed several problems, including a change in the placement of the solar panels without consulting her, issues with the electrical box, and exposed wires. Keoma experienced delays in the installation and reported that the final product was not as expected. On the other hand, David B. and Daniel Carroll reported smooth installations with no issues.
Tax Rebates and Paperwork
Several reviewers had issues with the tax rebate process and paperwork. Char'Let Garcia had trouble getting a letter from Poulin confirming their agreement to remove and reinstall the solar panels if her roof was replaced. Keoma experienced delays in getting the necessary paperwork and had to contact customer service multiple times. Daniel Carroll, however, reported that Poulin's assistance with tax rebates was smooth and hassle-free.
Conclusion
Overall, Poulin's performance was mixed, with some reviewers having excellent experiences and others having significant issues. While some reviewers praised the company's communication and installation, others reported problems with communication, installation, and paperwork.
