Listen to our customers and give them what they want
At Solar Symphony, we believe in the power of sustainable energy to create a brighter future for generations to come. Established in Southern California, we've been illuminating homes and businesses with the clean energy of the sun for over 40 years. Our mission is to empower our community to make the transition to renewable energy simple, affordable, and impactful.
Our Approach
Inspired by the harmonious complexities of a classic symphony, we take a holistic approach to solar energy. We combine:
- Highest Quality: We meticulously select components from trusted manufacturers and prioritize materials that guarantee longevity and performance.
- Longest Lasting: Our installations are built to weather any weather, ensuring your system stands the test of time.
- Concierge Level Customer Service: From initial consultation to installation and beyond, our dedicated team provides personalized attention and clear communication every step of the way.
Comprehensive Solutions
We offer a comprehensive range of solutions for both residential and commercial clients:
Residential Solutions
- Custom-designed solar systems for homes of all sizes
- Financing options to fit your budget
- Comprehensive monitoring and maintenance plans
Commercial Solutions
- Large-scale solar installations for businesses
- ROI-driven solutions to reduce energy costs and maximize savings
- Energy audits and performance assessments
Why Choose Solar Symphony?
Our customers have spoken, and their voices resonate with our core values:
- Expert craftsmanship: We have a team of skilled and certified technicians who pay meticulous attention to detail.
- Unwavering commitment: We stand behind our work with comprehensive warranties and guarantees.
- Customer-centered approach: We prioritize open communication and personalized solutions tailored to your unique needs.
At Solar Symphony, we are dedicated to merging technological innovation with personalized care to empower you to embrace clean energy and join the sustainable future.
Customer Service Issues
The majority of the reviewers had a poor experience with the customer service provided by Solar Symphony. Several reviewers mentioned that they had difficulty getting in touch with the service team, with some leaving voicemails or sending emails that were not responded to. Few reviewers were able to get their issues resolved, and some were left feeling frustrated and neglected.
Quality of Installation and Product
Only a few reviewers mentioned having issues with the quality of installation and product. One reviewer mentioned that their panels stopped working after a year, and another reviewer was charged a fee for the company to diagnose their own system.
Positive Reviews
On the other hand, several reviewers had a very positive experience with Solar Symphony. They praised the company's professionalism, prompt communication, and excellent service. Many reviewers mentioned that the company went above and beyond to ensure they were satisfied with their solar installation.