Empowering Your Energy Independence
South Texas Solar Systems (STSS) is a leading provider of solar energy solutions in South Texas. We empower residential and commercial customers to harness the power of the sun and achieve sustainable energy independence. Established in 2007, we have installed over 4,000 solar systems across the region, generating over 140,000 megawatt-hours (MWh) of clean energy to the grid.
Our Mission
Our mission is to provide accessible and sustainable energy solutions that empower our customers. We believe in:
- Empowering local communities through renewable energy
- Delivering exceptional customer service and personalized solutions
- Fostering responsible environmental practices
- Ensuring the highest quality products and installations
Commercial Solar Solutions
We offer comprehensive solar solutions for businesses, schools, and farms. Our high-efficiency commercial solar panels guarantee:
- Increased energy efficiency
- Reduced operating costs
- Improved environmental footprint
Residential Solar Solutions
We design and install residential solar systems tailored to each homeowner's needs and budgets. Our systems offer:
- Significant cost savings on electricity bills
- Boosting your home's value
- Reliable and sustainable energy independence
Off-Grid Solar Solutions
For those living off the grid, we offer robust off-grid solar systems that provide reliable power supply to your home.
Commitment to Excellence
At STSS, we prioritize:
- Expertise: Our team of certified solar installers are highly skilled and experienced in all aspects of solar energy.
- Quality: We install only the highest quality solar panels and equipment from trusted manufacturers.
- Transparency: We offer clear and upfront pricing with no hidden fees.
- Customer Focus: We prioritize excellent customer service and personalized communication throughout the process.
Join the Transition to Clean Energy Today
Contact South Texas Solar Systems and harness the power of the sun to:
- Reduce your energy costs
- Enhance your home's value
- Contribute to a sustainable future
Company Responsiveness and Communication
Several reviewers expressed frustration with the company's lack of responsiveness and communication. They reportedly do not answer phone calls, and their voicemail box is often full. Additionally, they have been slow to respond to emails and have not followed up on customer concerns.
Misrepresentation and False Promises
Multiple reviewers claimed that the company made false promises about the performance of their solar panels and power walls. They were told that their electric bills would be significantly reduced, but in reality, their bills remained high. The company also allegedly failed to deliver on promises of twice-yearly cleanings and inspections.
Unfulfilled Orders and Missed Deliveries
Some reviewers reported that they paid for products or services that were never delivered. One reviewer paid for two Tesla power walls but only received one, while another reviewer's mother paid for a solar Tesla powerwall that was never delivered.
Difficulty with Scheduling and Follow-through
Reviewers experienced difficulties in scheduling appointments and follow-up services. One reviewer tried to schedule a cleaning for their solar panels since the previous year, but it hadn't happened yet.
Positive Experiences
Sales Representative Knowledgeability
One reviewer had a positive experience with a sales representative who was knowledgeable and personable.